Privacy Policy

Effective date: September 27, 2026

Astro Communications, Inc. respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, when we may disclose it, and the choices available to you.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, organization, job title, telephone number, mobile number, email address, service-related information, support requests, and communications with Astro Communications, Inc. We may also collect basic technical information generated when you use our website, such as browser, device, and security-log information.

How We Use Information

We use personal information to provide and support our services, respond to inquiries, communicate service and account information, maintain security, troubleshoot technical issues, comply with legal obligations, and improve our services.

SMS/Text Messaging

If you provide a mobile telephone number and separately consent to receive SMS messages from Astro Communications, Inc., we may send non-marketing service notifications, account updates, support communications, and other transactional messages related to your account or services. Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP, email sms@astrocommunicationsinc.com, or call (502) 955-1120.

Mobile information, text-message opt-in data, and consent records are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may provide information to service providers that process communications or perform services on our behalf, but only as necessary to provide those services and subject to appropriate confidentiality and data-protection obligations.

Sharing of Information

We do not sell or rent personal information. We may disclose information to service providers acting on our behalf, when required by law or legal process, to protect the rights or security of Astro Communications, Inc. or others, or in connection with a business transaction where applicable law permits the disclosure.

Data Retention and Security

We retain personal information for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business records, resolve disputes, and meet legal or regulatory obligations. We use reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction.

Your Choices

You may contact us to request correction or deletion of personal information where applicable. You may also opt out of text messages at any time by replying STOP. Opting out of SMS does not prevent us from communicating with you through other channels when necessary to provide requested services.

Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through this website.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

For privacy questions or requests, contact Astro Communications, Inc. at sms@astrocommunicationsinc.com or (502) 955-1120.